This workshop focuses on the language and techniques for participants to confidently chair and actively participate in two of the most challenging business environments – meetings and telephone conferences.
In meeting and tele-conferences, there are some important skills and language points that help control, direct and lead discussions to effectively utilise time, and money. Getting those involved with a meeting and tele-conference is often a tough task and can really diminish the value of such discussions, so this workshop aims to develop the leadership language in the participants to handle these situations with ease.
From planning & kicking off a meeting or teleconference, to closing down and question handling techniques, participants will develop the necessary language skills to interact and lead these essential communication scenarios.